EasyBee Software - ProServeWeb Tools

 

ProServe2012.NET
ProServeWeb Tools

Policy and Terms


Policy and Terms
Terms of Use

EasyBee Software makes the information and products available to you on this website (the “Site”), subject to the following terms and conditions. By accessing this website you agree to these terms and conditions. EasyBee Software reserves the right to seek all remedies in law and in equity for any violation of these terms and conditions. Any rights not expressly granted herein are reserved.

 
Trademark Information
All trademarks and logos mentioned or displayed in this website are the properties of their respective holders.
 
Use of Website Information
You may download, view, copy, and print documents and graphics incorporated in these documents (the "Documents") from the Site subject to the following: (a) the Documents may be used solely for personal, informational, commercial purposes; and (b) the Documents may not be modified or altered in any way. Except where your use constitutes "fair use" under copyright law, you may not otherwise use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute any information from this website in whole or in part without the express written authorization of EasyBee Software.
 
Terms and Conditions
 
Website as a Service
  • You may copy, print or download any page of information containing your company data (work orders).
  • You may access your company data (work orders) as long as your account is active under your selected ProServeWeb Tools Service Plan.
  • You may Cancel your ProServeWeb Tools Service Plan at any time, in which case you will be refunded a prorated value of days left on your Service Plan less the 14 day grace period.
  • All of your data will be deleted (removed) upon Cancellation including user accounts and passwords from the ProServeWeb Databases..
  • Failure to renew your Service Plan – after a 14 day grace period of the renewal date, your account will be Cancelled and your data and user accounts will be removed from the ProServeWeb databases..
  • This service uses an online (cloud) Microsoft SQL Server Database to store data, and your data and others is stored in the same database. Your account has three ID numbers that are used to keep your data separated form others. (please see below for more information)
Website access and user accounts
  • To access ProServeWeb Tools Service, you will be required to set up a user account and password before you can access the system.
  • ProServeWeb Tools Service is password protected and we recommend that you do not share your password with anyone.
  • Remember to log out and close your browser window when you have finished your work.
  • Since the Service Plan is based on Per-Technician, you should register and setup a user account and password for each Technician, this allows each technician to have access to and process only the work assigned to them.
  • When registering and setting up each user account for your company, be sure to use a company admin E-mail address for all accounts.
  • This E-mail address receives all email correspondents of events from this website, it goes out with email notice to your customers.
  • We use your email address on file with us for Registration and ID's and Renewal information.
  • Do NOT setup personalized E-mail for each user account; you will be able to change passwords as needed for any user account. And each user account will be able to change or re-select Technician Codes and setup their names, as technicians may come and go.
  • Do NOT setup personalized Usernames for technicians, again keep in mind that your technicians may come and go. (you cannot delete user accounts) you can and should change passwords. Exampe: Username EBStech01, EBStech02 etc...
User Guide and Security

click here for User Guide and Security

DISCLAIMER OF DAMAGES:
Regardless of whether you accept or use this website (ProServeWeb Tools), in no event will EasyBee Software be liable to you for any special consequential, indirect or similar damages, including any lost profits or lost data arising out of the use or inability to use this website even if EasyBee Software has been advised of the possibility of such damages.

While EasyBee Software has programmed this site to the best of our ability to take every security precaution to prevent such events as data compromise, EasyBee Software does not in any form or fashion guarantee or claim that any data could not or cannot be compromised while housed or stored within any database associated with this website service. You (the user of this service) are using this website service at your own risk and agree by doing so, not to hold EasyBee Software liable for any unauthorized access to or from any database associated with this website service.

 

Information Sharing and Data Access
We do not share any information gathered or entered into or from this website with anyone, your data and user account information is only maintained within the SQL databases in order to provide this service to you. We at EasyBee Software can access your data and will only access your data for support and troubleshooting purposes.
 

 
This website is using HTTPS - SSL Certificate.
 
Copyright Notice
Copyright © 2018, EasyBee Software 642 Cross St, Springville AL. 35146
 
revised 01/15/2018